Dear one, every piece tells a story, and we’d love to craft one for you. To place a custom order, fill out our contact form or email us at 

connect@cara-dear-one.com with the details of your vision. Together, we’ll create something truly unique for your home.

Custom pieces typically take 12-16 weeks to craft and deliver, depending on the design's complexity. We’ll keep you updated throughout the process. In addition to custom designs, we also source unique vintage treasures, helping clients find the specific pieces they’re looking for.

Yes! Most of our pieces are exclusively designed by us and handcrafted with love. We collaborate with skilled artisans to ensure exceptional craftsmanship, making each piece truly unique.

At this time, we ship only within Costa Rica, but stay tuned, dear one—we’re working on expanding our shipping options globally. Follow us on social media for the latest updates! We’ll provide an estimate when you place your order.

Shipping costs depend on the size, weight, and destination. Orders over $111 ship for free within Costa Rica. For orders below $111, rates are calculated at checkout. If additional charges apply, we’ll contact you immediately after purchase. For specific inquiries, feel free to contact us before ordering

Yes, you’ll receive a tracking number once your order has shipped, so you can follow its journey.

We offer exchanges only if an item is damaged or broken. No refunds are provided. Vintage treasures are non-exchangeable. Please contact us with proof of purchase and photos of the damaged item, and we’ll assist you with the exchange process.

Yes, we offer personalized decor consultations to help you decor your space. Contact us to book your consultation.

Absolutely! If you’d like to modify a design, whether it’s the size, material, or finish, we’ll work with you to make it perfect for your space.

We accept Visa, MasterCard, PayPal, and bank transfers. All transactions are securely processed.

Each piece comes with specific care instructions. In general, avoid direct sunlight and moisture, and use gentle cleaners to preserve the finish.

For any inquiries, feel free to contact us via our form, email at cara.dearone@gmail.com or reach out on social media. We're here to help, dear one!

• Present On: This includes all categories except Pre-Order. These items are currently available in Costa Rica and ready for immediate delivery. You can enjoy them right away without any wait.

• Pre-Order: This category features unique vintage treasures sourced from around the world. These pieces are not yet in Costa Rica, so delivery will take a little longer. Each item is one of a kind, making the wait worth it for something truly special.